Dave Courvoisier's Blog

Posts Tagged ‘Voice123’

Steven Lowell, the public relations manager for Voice123 DM’d me on Twitter today.

Here’s the meat of his message: "I am trying to help set up a workshop in NYC for Stevie Vallance (animation coach). Any studios come to mind that hold 16 people?"

I’m not all that familiar with NY studios, but suggested David Goldberg’s Edge Studio.

Anybody with a suggestion, might want to e-mail Steve.

CourVO

After my blogging about Joe J Thomas' online conversation with V123's "Julian" on Live Help (Latest on
Torrenegra), I got a clarification comment from V123's QA (Quality Assurance) Mgr, Steven Lowell.  You can read it at the bottom of that post.

I wrote Steve back and thanked him for shedding some light on the hearsay, and today, heard back from him again.

I hope he won't mind that I post that response here for you to see:
—————–
"It is true that Alex is not as 'visible' or available as he once was, but
he is still very much involved.
 

Alex began working on another project with Torrenegra, and back in
February, he made Juan Salcedo GM, and began using me for not only QA
Management, but also assisting in marketing and translating needs, ideas
received, and ideas on future product development to both Juan and Alex.
 

To give you an idea of how much he is still involved, it was actually Alex
who showed me your website, and the chat posted there. I still dont know why
Julian used that wording, but I do know live chats can leave one under pressure
to answer questions quickly, and I dont believe in canned answers as customer
service. I assume that confusion is somewhat my fault, as I promote team
atmosphere in Voice123, and sometimes we forget each others titles.
 

Keep in touch if you have any questions! I would be happy to answer them as
best as I can."
————————-
I think maybe Steven had a typo when he wrote: "…Alex began working on another project with Torrenegra…"  otherwise, the sentence makes no sense. But that's just an aside.

I appreciate Steven having that sort of commitment to QA.  You should slip on over to V123 sometime if you're a subscriber.  Click on the line of small thumbnail pics they have at the bottom of the page, and it brings you to a page that introduces "our team".

It's easier to accept what sometimes may appear to be a corporate mentality when you can see the faces behind the facade of V123.

CourVO

The other day I mused about V123’s glut of “re-invitations” (click HERE for that short post) for projects that apparently had drawn too few responses, or too many rotten auditions.

Does anybody know what’s going on over there? 

I met some of those folks at VOICE 2007, and applaud their enterprising spirit, and their fortitude in the face of heavy criticism. Their recent changes in how they assign projects…their policies and formulas indicate to me some hand-wringing in the back room.  It’s gotta be tough trying to please everybody — voice seekers and voice talent — and still build a profit and good will, and move forward with an ever-changing business plan.

But I wonder how well they’re hitting the mark. 

Now they’ve re-named their re-invitations as re-minders (er, reminders, that is).  Ridiculous?

What’s been your experience — if you’re a subscriber — and do you plan to stay with ‘em?

CourVO