One of my core beliefs is in the inherent goodness of people…and by extension: institutions, businesses, organizations, and groups. I know it's a bit Pollyannish, but the reverse is just too depressing and mostly untrue.
So when Voice123, now, for the third time accuses me of plagiarism, I'm throwing in the towel.
You may remember in Feb of this year, I blogged about an auto-generated message they sent accusing me of plagiarism. The original article in question applauded and quoted content written by Steve Lowell — back then, their Quality Assurance Manager — on proper e-mail etiquette…not even a core service of V123.
At the time, Mike Gomez of V123 wrote to say they would have to "act accordingly" if I didn't pull the plagiarized article. Silly me, I failed to do that. I meant to…I thought I did. Really.
In November of last year, they asked me to rescind or unpublish a blog that quoted verbatim from employee Steven Lowell's explanation to me of why each member is required to log-on to the service at least once every 30 days to keep their account active.
Never mind that his comments were attributed, promoted, and properly quoted. In the opinion of single-minded V123, it was plagiarism. Steven even responded to me, and I blogged about THAT.
Fine. I unpublished that blog, and got universal support from blog readers and commenters in my disgust with V123's request and the company's policy in the first place.
Today, another e-mail notifying about the e-mail etiquette article that I forgot to delete. But the notice didn't acknowledge the previous warning, or mention that I was a bad boy for ignoring them. Nothing! The e-mail was an exact, carbon-copy, software-driven notice devoid of humanism:
Hello Dave,
Please receive a kind greeting from the Voice123 Team, the following
text originally published on our site has been found published on yours
here http://www.courvo.biz/2008/05/
equivocating-e.html?asset_id=
currently matching 1116 words of our original content:
(then they reprint the entire quote)
The information published on our site is protected by copyright and
since you have not requested permission to use it, we want to kindly
ask you to remove it off your site, otherwise we would have to take
actions accordingly.
We look forward on hearing back from you.
Kindly,
Mike Gomez
The Voice123 Team
My response:
This is not plagiarism, it's a "quote".
Big difference.
Just out of curiosity, what "according actions" would V123 take, Mike?
Like everything else at V123, this is obviously an automated process
done by some sort of "bot", 'cause this has been published for quite
some time, and certainly if you really CARED, V123 would've requested a
removal LONG ago. (oops!)
My subscription for V123 is up in about 2-3 weeks. I've been waffling
about whether to re-up.
Thanks for making my decision.
Dave C
The notice smacks of everything wrong about V123. I doubt a human was even involved in the generation of this missive. The method belies the madness at V123. Impersonal. Money-grabbing. Beyond reach. Formulaic. Monolithic. Unapproachable. Unresponsive. High-handed. Pedantic.
So, I'm done. I've never gotten one workable lead from V123. Never one job. No longer worth the investment I rationalized as being a marketing tool. I lament the time I've spent giving them the benefit of the doubt, developing my profile, and wasting space on this blog believing that underneath there was a human who cared.
I could be over-reacting. I've been known to do that from time-to-time. 'Not sure if I'll really delete the "plagiarized" article, now.
But V123 proves there is an exception to my own core beliefs.
CourVO





CourVO, obviously these folks don’t know the difference between a quote for news and plagiarism. I suspect any decent lawyer would laugh his/her arse off at them if they tried to sue for plagiarism because then they’d learn the difference at their own considerable cost.
I predict that V123 will continue to fail and lose membership. I had considered joining, but after reading your travails with them — and reading comments by others around the blogosphere and forum-o-sphere who were badly treated by their system, I can’t imagine why I’d spend money to be treated like crap and, oh, get NO business either.
Keep up the good work, CourVO. You did exactly what a reputable journalist would do — make the quote, give the attribution, and tell the story.
my dear courvo
go ahead.
over-react.
i’ll hold your coat.
(good for you!)
Your patience for that idiotic organization – Voice 123, to be completely clear – is saint-like.
While I am sorry you had to go through this to come to the decision you have, I think ultimately your brand and your career will certainly remain unscathed and likely improve following your disassociation.
Best always,
- Peter
I’m not a violent person, but stories like this just make me want to smack someone. Hard.
Every time I’m tempted to try my luck with V123 and the other pay-for-plays, I hear horror tales like this that keep me far, far away. I hope tons of other VO folks hear and heed the warning.
Sorry you had to put up with this stupidity, Dave.
Dave,
Saint-like, as you have been described above, would appear to be the right term. My experience with Voice123.com has been quite different from yours in that I have a number of on-going and good paying clients with whom I first connected through that service. But, I know from your comments and the comments of many other talented friends that my experience certainly isn’t universal.
You are doing the right thing. And transparency is the order of the day, however painful it may be for some folks.
My very best to you.
Sorry to hear about your experience, Dave. I know it won’t keep a strong, talented guy like you down!
I’m going to echo Bob Souer on this, Dave. I have had my share of “head shaking moments” with V123, to say the least. My personal experience lends me to think that the V123 folks don’t have any experience in the voice industry, perhaps merely computer folks who capitalized on a niche.
I’m so sorry you have had to deal with this mess…
Dave,
I’m sorry to hear about this. To think about how this post originated from a posting on your blog which was a COMPLIMENT that was being paid to Alex and Co. and then to watch their own arrogance and stupidity turn that compliment into another canceled customer with another horror story.
The true shame in this is that Alex’s response to the situation will most likely be either:
A) A threat.
B) To cancel your account before it expires.
or
C) Shug his shoulders and wait for the next new account to replace you.
Regardless of it all, I feel that you’re going to be a lot better off in the long run for making this decision. I can only hope that in the future, others will find this blog and see both sides of the story which those folk try to sell.